
Entry No. 7 — the Chicago file — filed under: haunted
Congress Plaza Hotel
Opened in 1893 as the Auditorium Annex to house World's Columbian Exposition visitors, this 14-story Michigan Avenue landmark has hosted presidents, performers, and gangsters including Al Capone, and is routinely called the most haunted hotel in Illinois. Staff and guests report cold spots, voices, and moving objects, with the fourth and twelfth floors named most active. Room 441 is the stuff of local legend, and parts of the hotel are said to be permanently sealed off.
The story
When the Auditorium Annex opened on Michigan Avenue in 1893 to handle the onslaught of visitors arriving for the World's Columbian Exposition, it was designed as a palace of Gilded Age grandeur, complete with subterranean marble tunnels connecting it across the street. But as the venue expanded into an 871-room complex—eventually renamed the Congress Plaza Hotel—its sprawling, labyrinthine footprint began accumulating a far darker reputation. It hosted U.S. presidents and high-society galas in grand spaces like the Gold Room, but Prohibition brought mobsters into the fold, including Al Capone, whose associates notoriously placed phone calls to him from a lobby house phone around the time of the St. Valentine's Day Massacre.
Over a century of renovations, expansion towers, and internal reconfigurations turned the building's interior into a bizarre maze where corridors shift in width and doorways don't always align. Legend holds that parts of the structure—including odd closets on upper floors and entire storage areas—have been permanently walled shut. Guests and staff have long reported unexplained cold spots, footsteps in empty hallways, and electronics turning on without human intervention. The fourth and twelfth floors remain the epicenter of the hotel's uncanny reputation, with Room 441 in particular earning local legend status for a shadowy female spirit said to kick or shake sleeping guests awake from the foot of the bed.
What it's like
Stepping off Michigan Avenue under the glowing red neon sign, you walk straight into a strange mix of historical majesty and liminal, worn quiet. Because it remains a fully operating hotel, you don't need a ticket or a tour guide to explore—you can walk through the lobby, order a nightcap at the bar downstairs, or wander the cavernous, marble-trimmed corridors at your own pace. Temper your expectations for luxury polish; the atmosphere here is creaky, slightly uncanny, and eerily quiet once you leave the lobby. If you want to explore undisturbed, slip in on a quiet weeknight, take the elevator up to the twelfth floor or walk past Room 441 in the South Tower, and keep your eyes open.
The move: Book a night on the haunted twelfth floor and split a nightcap downstairs before going ghost-hunting through the old marble corridors.
📍 Before you go It is a working full-service hotel; you can book a room or have a drink in the public spaces without a tour.
- 📍 South Loop
- 💸 $$
- ⚡ Up for anything
- 🌗 Indoors
Where: 520 S Michigan Ave, Chicago, IL 60605
Hours: Added 2026-06-23 — confirm current hours before you go.
Pair it with
- Eastland Disaster Site & Memorial Marker — Pair your hotel ghost hunt with a short walk to the Chicago River bank site where 844 passengers tragically drowned in 1915.
- Chicago Fed Money Museum — Balance the dim Gilded Age corridors with a free daytime trip nearby to stand beside millions in rare currency inside the Federal Reserve Bank.
- Three Dots and a Dash — Transition from Prohibition-era mob history to subterranean tiki drinks hidden down a discreet River North alley.
Good to know
Do I need to stay overnight or take a tour to visit the hotel?
No. The Congress Plaza is a working full-service hotel, so you can freely walk through the public spaces, lobby, and bar without booking a room or paying for a guided tour.
What is the story behind Room 441?
Located on the fourth floor of the South Tower, Room 441 is legendary among local paranormal investigators due to frequent reports of guests waking up to a dark female silhouette standing over the bed or shaking them awake.
Which areas of the hotel are known for the most paranormal reports?
The fourth and twelfth floors are routinely cited as the most active, along with public ballrooms like the Gold Room, with reports ranging from cold spots and flickering lights to unmapped doorways and phantom footsteps.
Was Al Capone actually connected to the Congress Plaza Hotel?
Yes. Capone and his associates frequented the hotel during Prohibition in the 1920s, and federal records confirm his lieutenant Jake Gusik placed calls to Capone in Florida from a lobby house phone surrounding the 1929 St. Valentine's Day Massacre.
Plan a visit & invite your people →
Further reading: Wikipedia · Official site · ghostcitytours.com · cbsnews.com · Reddit
last checked: 2026-06-23